Privacy Policy

Picko · Effective 22 June 2026

Who we are

Picko is a technology platform that helps diners understand, decide and communicate with confidence through personalised profiles, venue information and decision-support tools.

If you have questions about this Privacy Policy, please contact [email protected].

Information we collect

Profile information. Information you choose to provide as part of your Picko profile, including:

Usage information. Information about how you use Picko, including:

Contact information. If you contact us directly, subscribe to updates, join a waitlist or request information, we may collect:

How we use information

We use information to:

Artificial intelligence

Picko may use artificial intelligence and automated systems to process information and generate recommendations, summaries, explanations, translations and other content.

AI-generated content may be incomplete, inaccurate or outdated. Users should independently verify important information with venues and staff where appropriate.

Aggregated insights

We may generate aggregated and anonymised insights about usage patterns, dining preferences, venue interactions and platform activity. These insights do not identify individual users.

We may use or share aggregated insights for research, analytics, business intelligence, product improvement and other lawful purposes. We do not sell personal data.

Cookies and analytics

We may use cookies, analytics tools and similar technologies to understand how the platform is used, improve performance, enhance the user experience and measure product usage. You may manage cookie preferences through your browser settings where available.

Data sharing

We may share information:

We do not sell personal information.

Data retention

We retain information only for as long as reasonably necessary to operate the platform, maintain user profiles, provide services, comply with legal obligations, resolve disputes and improve our services.

Your rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion of personal information, or withdrawal of consent where applicable.

To make a request, contact [email protected].

Security

We take reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction. However, no system can be guaranteed to be completely secure.

Children

Picko is not intended for young children. If you believe a child has provided personal information to Picko without appropriate consent, please contact us and we will take reasonable steps to remove the information.

Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

Contact

Privacy enquiries: [email protected]

General enquiries: [email protected]